Corporate operations capability includes a firm's ability to do which of the following?

Corporate operations capability fundamentally refers to a firm's ability to effectively manage and optimize its internal processes to deliver products or services efficiently. This includes establishing command and control systems that facilitate operational efficiency, ensure quality control, and enable timely decision-making throughout the operations.

The importance of command and control systems lies in their role in creating structured approaches to managing resources, workflow, and overall operational outputs. These systems guide how a company executes its strategies on the ground, aligning operational activities with strategic goals and responding quickly to changes in the business environment. This capability is crucial for maintaining competitive advantage in a dynamic marketplace.

In contrast, planning and coordinating marketing strategies, recruiting and training personnel, and managing customer relationships, while significant business functions, fall outside the primary focus on operational capabilities. Each of these functions contributes to the broader corporate strategy, but they do not encapsulate the core essence of operational capability, which is more concerned with how effectively a company can produce and deliver its goods or services.